Where Luxury
Meets Convenience

The most beautiful places to stay, exceptional services and memorable experiences

WOW CONCIERGE

An array of services designed to
make your stay truly unforgettable

At WOW, we understand that every guest is unique, and we cater to your individual preferences and desires. Our dedicated concierge team is available throughout the day to assist you with restaurant reservations, transportation arrangements, spa appointments, and any special requests you may have. Whether you seek adventure, relaxation, or cultural experiences, our concierge is your personal guide to the slopes.

Every need taken care of,
every moment made memorable

WOW luxury concierge

Concierge Services

With over fifteen years establishing precious networks across Japan, WOW focuses on the exclusivity and confidentiality of our bespoke services, ensuring no detail is spared and that your expectations and requests are executed to perfection. Our highly personalised approach results in a devotion to understanding and pre-empting your needs.

Transport Services

Discover Hokkaido’s best resorts just outside of Niseko. A Niseko WOW Instructor can guide you around Kiroro, Rusutsu and Moiwa. All less than an hour’s drive away and a fantastic way to see more of this beautiful area. We provide free private return transfers from your accommodation to the resort of your choice with a full day of private lessons with our knowledgeable team.

In-House Dining

Niseko WOW Private Dining services provides you and your guests with a truly memorable gourment experience. Savor restaurant cuisine and professional service all in the comfort of your home or accommodation. Inspired by the exceptional seafood, meats, and vegetables of Hokkaido and Japan, we source and prepare our menus with passion and we are dedicated to crafting a custom dining experience. Our Chefs and Hosts provide professional insights and cooking techniques in the spirit of celebrating cuisine, wine, and food culture.

Relaxation or Adventure

Exclusive partnerships with local brands and sites means Niseko WOW guests can experience exclusive access to unforgettable seasonal adventures and wellness journeys that may not be easily available to the public. Let the WOW Concierge craft the most breathtaking adventure, or most serene wellness experience and discover something new.

WOW Concierge goes the extra mile
to ensure your every need is met

EVERYTHING AT YOUR FINGERTIPS

Daily Tidying and Turndown

WE HAVE YOU SORTED

Party & Event Planning

FIND THE PERFECT FIT

Grocery Shopping

SKIP THE QUEUES

Day Trips Planning

FOR EPIC FAMILY VACAYS