Standard Booking Policy 

By making a booking with Niseko Wow, you agree to the following Terms & Conditions:

We require the deposit payment (20% of total accommodation/service price) to secure your booking within 7 days of the booking date. 

The remaining 80% is due 60 days prior to your arrival. If your arrival date is within 70 days, we require a full payment within 7 days of the booking date to secure your booking.

If the outstanding payment is not received by the due date, a 5,000 JPY charge will be applied. If the outstanding payment is not completed within 7 days of the due date, this booking will be cancelled.

If any guest services are arranged less than 60 days prior to arrival, we will ask for full payment to be made immediately in order to confirm these services.If anything is incorrect, please contact us immediately.

Niseko Wow will not be held responsible if we are not notified of any corrections in your booking.

Niseko Wow reserves the right to cancel the guest’s booking.  This is extremely unlikely, but should this event occur, the guest will be fully refunded.

The Package Price includes all Onsen/Local Taxes and Resort Fees where applicable.

Niseko Wow reserves the right to modify or cancel the booking for the services provided without notice.  In such cases, a full refund will be given.  Niseko Wow reserves the right to refuse to provide a service to whomever it chooses.

We accept payments via credit card or direct bank transfer.  Details are included in your booking link.